Terms & Conditions

Terms & Conditions

Last Updated: September 2025

Legal Notice

All notices from Jasmine’s Military Shop, LLC (Az Eazy Surplus) to You may be posted on our Website and will be deemed delivered within thirty (30) days after posting. Notices from You to Jasmine’s Military Shop, LLC shall be made either by regular mail, sent to the address we provide on our Website, or by first-class mail to:

4913 Chastain Avenue, Suite 25, Charlotte, NC 28217

Copyright Notice

All content appearing on this Website is the property of Jasmine’s Military Shop, LLC.
Copyright © 2012–2025 Jasmine’s Military Shop, LLC. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship by Jasmine’s Military Shop, LLC.

Terms of Use

This site may contain proprietary notices and copyright information, the terms of which must be observed and followed. Information may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. By using our Website, you agree to the collection and use of information as outlined below:

  • Information Collected: We may collect your name, address, email, phone number, and payment details when you place an order.
  • Use of Information: This information is used to process your order, communicate with you, and improve our services.
  • Sharing of Information: We may share information with payment processors, shipping carriers, and service providers necessary to complete your order. We do not sell or rent your personal information.
  • Cookies & Tracking: Our site may use cookies and analytics tools to enhance your shopping experience.
  • Your Rights: If you are a resident of California or other jurisdictions with privacy laws, you may request access to or deletion of your personal data by contacting us directly.

Shipping & Delivery

  • Orders typically ship within 1–3 business days.
  • Some items may take 7–10 business days depending on availability.
  • Items on backorder will take longer. Customers will be notified by email with an estimated arrival date. Please check your spam/junk folder if you are not receiving our emails.
  • Risk of loss and title for all merchandise pass to you upon delivery to the carrier.

International Orders

There is an extra charge for International shipping, which varies by country. Please contact us for a shipping quote prior to ordering. Items that are on promotional “Free Shipping” only apply to U.S. addresses.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Contact your local customs office for details.

Shipping laws differ in each country. It is your responsibility to verify with your Customs office whether your country permits shipment of our products. Jasmine’s Military Shop, LLC is not responsible for any direct, indirect, punitive, or consequential damages arising from improper international shipping practices.

Sales Tax

We charge sales tax for merchandise ordered on this Website based on the applicable state sales tax rate and the shipping destination.

Order Cancellations & Changes

Cancellations or changes may be made only if your order has not yet shipped. Once an order has transferred to the shipping carrier, it can no longer be canceled.

All cancellations are refunded minus a 5% processing fee, which is non-refundable from the credit card processor. We strongly recommend contacting us before placing an order if you are unsure about a product.

Payment & Chargeback Protection

  • Payment Authorization: By placing an order, you authorize Jasmine’s Military Shop, LLC and its payment processors to charge your chosen payment method for the total order amount, including taxes and shipping.
  • Full Payment Required: Orders must be paid in full before shipment. We are not responsible for delays caused by inaccurate or incomplete billing or shipping information provided by the customer.
  • Chargeback Policy: Customers agree to contact us first to resolve any issues before initiating a chargeback. We reserve the right to dispute any chargeback with evidence including order records, delivery confirmation, and communication history. Fraudulent or abusive chargebacks may result in account termination and legal action.
  • Proof of Delivery: Once a carrier marks an order as “Delivered,” responsibility transfers to the customer. Lost or stolen packages after delivery are not the responsibility of Jasmine’s Military Shop, LLC unless additional shipping insurance was purchased. Signature confirmation is available upon request.
  • Refund Timing: Approved refunds will be processed back to the original payment method only, typically within 5–10 business days. Shipping and handling charges are non-refundable.
  • Fraud Prevention: We reserve the right to cancel or hold any order that is flagged as high-risk or suspicious by our fraud prevention system. Verification may be required before shipment.

Warranties & Disclaimers

The content on this Website is provided “as is” without warranties of any kind. Jasmine’s Military Shop, LLC specifically disclaims all express or implied warranties, including, but not limited to, merchantability, fitness for a particular purpose, and non-infringement.

Return Policy

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) within 15 business days of receiving your order.

  • Restocking Fees: A 25% restocking fee applies to most returns. Opened items may incur up to a 40% fee.
  • Non-Returnable Items: Surplus and used items, custom or personalized items, face masks, scarves, goggles, balaclavas, and items marked as “non-returnable” are not eligible for refunds.
  • Condition: Returned items must be in original packaging with all accessories and manuals, have tags attached, be unsoiled, and unaltered.
  • RMA Compliance: Any item returned without an approved RMA number will be refused.
  • Free Shipping Deductions: For items originally shipped with free promotional shipping, the actual shipping cost will be deducted from the refund amount. This deduction does not apply to exchanges.
  • Exchanges: Customers are responsible for shipping charges both ways (return shipping of original item and shipping of replacement item).
  • Errors on Our Part: If an error is made by Jasmine’s Military Shop, LLC, we will correct the mistake at no cost to the customer.

Miscellaneous

  • Void Where Prohibited: Not all products or services are available to all persons or in all locations. Offers are void where prohibited by law.
  • Governing Law: These Terms shall be governed by the laws of the State of North Carolina. Any disputes shall be resolved in the courts of Mecklenburg County, North Carolina, or the U.S. District Court for the Western District of North Carolina. Both parties waive trial by jury.
  • Entire Agreement: These Terms & Conditions constitute the entire agreement between you and Jasmine’s Military Shop, LLC with respect to this Website. No modification is valid unless authorized in writing by Jasmine’s Military Shop, LLC.